Personal information protection
We are committed to the privacy of your Personal Information
This Policy is applicable to e-mail communications, our Websites and any other area where SécuriGlobe collects and uses your Personal Information.
www.securiglobe.com or any other Website provided by SécuriGlobe.
You may choose not to provide your Personal Information. Should it be the case, we may not be able to provide you with the products, services or information requested by you. For example, we cannot provide you with a SécuriGlobe Travel Insurance unless you have provided us with certain information.
Your consent is required
You will sometimes be prompted to give your express consent, for instance by checking a box to indicate you agree to receive marketing news or by signing a request form to indicate your acceptance of the use and disclosure provisions indicated thereon.
Alternately, we may obtain your implied consent in cases where we can reasonably conclude that you have given your consent by taking an action or choosing not to take an action. This usually occurs when the reason for using your Personal Information is reasonably obvious to you.
Withdrawal of your consent
You may notify us at any time should you wish to withdraw or amend your consent regarding the use and disclosure of your Personal Information. Our response to your request will take into consideration any legal and contractual constraints related to your transactions.
Should you have chosen to be included on our mailing lists, or should you have subscribed to one of our newsletters, we will allow you the opportunity to withdraw your name from the mailing lists or to unsubscribe from our newsletters. For example, each newsletter we send you includes a link or another way that allows you to unsubscribe or to choose not to accept any other electronic newsletter.
Information collected directly from you by SécuriGlobe
You will find hereunder other examples of the methods by which we directly collect Personal Information and how we use this information.
SécuriGlobe operates call centres designed to take and process your questions, concerns and complaints. When contacting our call centres, we may ask you to provide Personal Information in order to help us process your request or to verify your identity. We may also monitor or record the phone conversation you are having with our representative for training and quality control purposes.
Information automatically collected by SécuriGlobe
In some instances, your Personal Information is automatically collected by us.
SécuriGlobe is one of the leading travel and health insurance distributors in Canada. We insure over 200,000 customers a year and currently employ more than 75 devoted employees. SécuriGlobe operates a network of 2,000 active partners across Canada and represents more than 13 different insurers. Our company manages and distributes many exclusive products.
Last update: november 10, 2017